EARN POINTS AND GET REWARDS

You earn points when you create a shoelovers club profile, shop, sign up for our newsletter and social channels, refer friends and on your birthday!

We've been looking forward to this!

Shoelovers club is our way of thanking and rewarding all our wonderful shoelovers.


Both you who always buy the newest model, buy pre-loved models from other shoelovers and you who haven't secured your first roccamore pair yet. 


There are a lot of ways you can earn points. Refer your friends, shop online, review your shoes and much, much more!

Your points are converted into exclusive discounts.


We hope you will enjoy our new shoelovers club!

LOG IN TO SHOELOVERS CLUB

About roccamore shoelovers club

What is the roccamore shoelovers club?

Shoelovers club is our way of thanking and rewarding all our wonderful shoelovers.


Both you who always buy the newest model, buy pre-loved models from other shoelovers and you who haven't secured your first roccamore pair yet. 


There are a lot of ways you can earn points. Refer your friends, shop online, review your shoes and much, much more!

Your points are converted into exclusive discounts.


We hope you will enjoy our new shoelovers club!

Who can join?

Everyone is welcome in our shoelover club! Create an account and voilà - you're ready to earn benefits. The best thing? It is free to join.

How do I join shoelovers club?

1. If you already have a roccamore profile created with a previous purchase you can simply login.


2. If you do not have a roccamore profile you can create one at www.roccamore.se/shoelovers-club


3. You’re in! Ready to earn points right away!

Where can I report a problem or give feedback?

We would love to hear from you per email customercare@roccamore.com

SILVER, GOLD and PLATIN membership

What are the membership levels in the Shoelover Club?

Your membership level depends on how many points you’ve earned within the past 12 months:

  • SILVER: 0 – 19.999 points
  • GOLD: 20.000 – 49.999 points
  • PLATINUM: 50.000+ points

You move between levels based on how many points you earn – not how many you currently have. This means you won’t be downgraded for using your points.

As a rule, you remain at your level for 12 months from the day you reach it – unless you qualify for a higher level in the meantime.

How long are my points valid?

Your points are valid for 12 months from your most recent purchase or the day they are approved. The purchase date determines the expiration date. Points from other activities also expire if more than 12 months have passed since your last purchase.

You will receive a reminder email 30 days before your points expire, so you don’t lose them.
When you are logged in, you can always see your balance and your benefits

Birthday points

All members receive points on their next birthday:

  • SILVER: 2.000 points
  • GOLD: 3.000 points
  • PLATINUM: 4.000 points

GOLD-rewards

As a GOLD member, you get:
Early access to selected events. You will receive invitations directly by email.

PLATINUM-rewards

As a PLATINUM member, you get:

Early access to selected product launches

Personal invitations to exclusive events, such as talks with rebels, styling parties, and lectures

VIP seating at selected events

All invitations are sent directly via email.

HOW TO EARN POINTS

How do I earn points online?

On our webshop you can earn points for creating a shoelovers club account, shopping, signing up for our newsletter, referring friends, following us on social media, adding your birthdate and much more! You can get an overview of all the ways you can earn points at www.roccamore.se/shoelovers-club

Can I get points for previous purchases?

Yes! We want to treat you, therefore we automatically add points for all non refunded purchases the previous 30 days from the date you create your shoelover account.

If you already have a roccamore account, your purchases in the previous 30 days are already included in your approved points.

Is there a limit to the number of points I can earn?

Nope! We’re delighted to have you as a part of our shoelover community so collect as many as you can. We’re also looking into other ways to collect points in the future, so stay tuned!

Do I earn points on all products online?

Almost! The only shoes that do not qualify for points are those purchased at the sample sales.

How do I earn points by reviewing products?

Once you have purchased an item in a roccamore store or online, you will receive an email with a link to review the product. This email will arrive within a week of purchase. Check your spam filter if you can't find it. 

You must login to the shoelovers club with your email to have the points registered. If you are not yet a member of our shoelovers club  you can join at www.roccamore.eu/shoelovers-club

Can I earn points by reviewing preloved products?

No, after 1/1 2024 you cannot earn points for reviewing preloved shoes.
You can only review shoes you buy in roccamore stores or online with us.

Once you have purchased an item in a roccamore store or online, you will receive an email with a link to review the product. This email will arrive within a week of purchase. Check your spam filter if you can't find it.

Please note that the shoe may be sold out and therefore no longer visible. It is not possible to leave reviews for models that are no longer on the website.

Remember to log in to shoelovers club with your email to register the points for the review.

HOW TO USE MY POINTS

How is the value of my points calculated?

When you purchase items we calculate:
1 SEK spend = 1 point earned

 

When you need to redeem your points, you can calculate as shown here:

 

100 points on roccamore.se = 5 SEK discount

 

Due to different currencies, the value of a point varies on our respective webshops.

Can my points expire?

Your points are valid for 12 months from your last purchase or the day the points are approved.

It is your last purchase date that determines when your points expire.

Points earned from other activities also expire when more than 12 months have passed since your last purchase.

It would be a shame to lose your points, so we'll send you a reminder email 30 days before the expiration date to make sure you don't miss out.

How do I redeem my points on the webshop?

On www.roccamore.se/shoelovers-club you can choose the exact amount of points you wish to redeem in the checkout via the point slider. Use them all or only use some, it’s totally up to you!